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FREQUENTLY ASKED QUESTIONS

  • What is Sahyadri Siri?
    Sahyadri Siri is a trusted brand offering estate-grown Coffee, Tea, Spices, Dry Fruits, Nuts, Healthy Seeds, and Masala Powders. We take pride in delivering high-quality, authentic products sourced from our estate in Kalasa, Chikkamagaluru, and from trusted growers.
  • Where are Sahyadri Siri products sourced from?
    We grow Pepper, Cardamom, and Nutmace at our Badamane Estate in Kalasa. Other products are carefully sourced from the best growers to ensure premium quality.
  • What types of products do you offer?
    Our range includes: Coffee Powder & Beans Tea Powder Whole & Ground Spices Masala Powders Healthy Seeds Dry Fruits & Nuts
  • How do I place an order?
    You can place an order directly on our website www.sahyadrisiri.in. Simply browse the products, add them to your cart, and proceed to checkout.
  • Do you deliver across India?
    Yes, we deliver across India. Shipping charges and delivery times depend on your location.
  • How can I contact customer support?
    You can reach us through: Email: contactus@sahyadrisiri.in Phone: 6362578726 WhatsApp: 6362578726
  • Are your products organic?
    While not all products are certified organic, we ensure they are grown and sourced naturally, prioritizing quality and authenticity.
  • What is the shelf life of your products?
    Our products come with a clear manufacturing and expiry date mentioned on the packaging. Most have a shelf life of 6–12 months when stored properly.
  • Do you sell wholesale?
    Yes, we offer wholesale options for certain products, including loose tea. For inquiries, please contact us at contactus@sahyadrisiri.in / 6362578726.
  • Can I customize a product pack for gifting?
    Yes, we provide customized gift hampers. Contact our support team for details.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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